The gentleman who showed me the vehicle was very kind & funny.
The pick-up process was very long. I told to go to one location but when I got there found out that location was closed & to go to another location on the other side of town. When I got to that location I still had to wait nearly an hour before I was able to take the vehicle. The original pickup time was noon, but I wasn't able to drive it until 3:30 due to the vehicle "not being ready". Additionally, the drop off was very unorganized, I stood in line for more than 20 minutes until someone finally acknowledged me. It was then that I was able to hand them the keys & they will email me a receipt, but because they were short staffed I wasn't able to go over the vehicle with them in person Also, the location has very limited parking so there are vehicles scattered everywhere & stacked 4 deep in addition to parking on the side streets. This location seemed very unorganized & not very friendly